Frequently Asked Questions
Everything you need to know about shopping with Trunk Clothiers.
What are your shipping options and delivery times?
We offer worldwide shipping via premium couriers. Domestic orders typically arrive within 2-3 business days, while international shipping usually takes 5-7 business days depending on your location.
What is your return policy?
We accept returns on all unworn, unwashed items with original tags attached within 28 days of purchase. Please note that for hygiene reasons, certain items like underwear and socks cannot be returned.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. As we curate brands from around the world, we recommend checking these guides carefully as sizing can vary between labels.
Do I have to pay import duties and taxes?
For orders outside of the UK, import duties and taxes may apply upon delivery. These charges are determined by your local customs authority and are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I modify or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make changes, please contact our customer service team immediately. Once an order has been dispatched, we are unable to make further modifications.